Reference

Terms That Cover How Your mc7777 Account Works

These terms set out your rights and responsibilities when you access mc7777, make deposits through DANA, OVO, or GoPay, and use any part of the platform.

Account Eligibility ConditionsDANA, OVO, GoPay Deposit RulesWithdrawal Verification StepsAccount Suspension TermsJurisdiction-Dependent Access
mc7777 Terms That Cover How Your mc7777 Account Works
HOW WE OPERATE

How mc7777 Handles Your Account Under These Terms

We apply these terms consistently across every account. Your data, transaction history, and wallet linkage details are held in line with our data-handling policy and are not shared with third parties outside the scope of payment processing. If you need to request a change to your registered details — such as updating your linked GoPay or OVO wallet — you do so through the account settings section, and the change takes effect after verification is completed.

Data Retention

Account records and transaction logs are retained for as long as required under applicable law. You can request a copy of your data through the account settings or via email support.

Cookie Use

We use session cookies to keep your login active and preference cookies to remember your wallet selection between visits. You can clear these through your browser settings at any time.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately so we can freeze the account while we investigate.

Terms Updates

When these terms change, we notify you via the email address on your account before the new version takes effect. Continued use of your account after that date constitutes acceptance.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to flag a dispute about your account or a transaction made through DANA, OVO, or GoPay, our support team can be reached through the channels below. We aim to respond to terms-related queries with the relevant clause reference so you know exactly where the answer sits.

Team online

Live Chat

Open the chat widget inside your account dashboard. Use this for urgent terms queries, payment disputes, or account-access questions that need a fast response.

Email Support

Send a detailed message to our support address for account-level terms questions. Include your registered wallet type — DANA, OVO, or GoPay — and your account ID.

Help Centre

Our Help Centre carries plain-language summaries of the key clauses. Search by topic — deposits, withdrawals, account closure — and get the relevant section directly.

Frequently Asked Questions About These Terms

These answers cover the questions we receive most often about how the terms affect your account, your deposits, and your rights. If your question isn't here, live chat or email support can point you to the right clause.

Yes. All deposit methods — including GoPay, DANA, and OVO — fall under the same terms. The wallet name must match your registered account name or the deposit may be held for review.

No. We send a notification to your registered email before any update takes effect. You always have the chance to review the new version before it applies to your account.

Depending on the breach, we may suspend access temporarily or close the account permanently. Funds in a closed account are reviewed against the terms before any return is processed.

Send a request through email support with your account ID and registered wallet type. We will compile and send your data within the timeframe required under applicable local law.

The core terms are the same across Indonesia. Access and specific service features depend on local law where you are located, and some sections note where regional eligibility conditions apply.

Contact us via live chat or email and reference the specific clause you believe was applied incorrectly. We will review the case and respond with the relevant terms section cited clearly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.